Due to the popularity of our medical spa services, it is necessary to make an advance appointment reservation for ALL of our treatments. By scheduling an appointment, you are agreeing to our Cancelation/No-Show Policy.
We have a 24-hour cancelation policy. If you are unable to make your appointment, please call us no later than 24 hours prior to your appointment to avoid a $50 cancelation fee, or go online to www.vivomedspa.com, create an account (if you don’t have one) and send us a message, or cancel in our online appointments.
If you fail to show up to your appointment, you will be charged a $100 no show fee for your missed service.
Patients arriving more than 10 minutes late may result in a shortened appointment or a cancelation if there is not enough time to complete the treatment. If your appointment is canceled due to late arrival you will be charged the appropriate Cancelation Fee.